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General Information

Course ID (CB01A and CB01B)
HTEC D096D
Course Title (CB02)
Medical Record Clerk Externship
Course Credit Status
Credit - Degree Applicable
Effective Term
Fall 2021
Course Description
Medical record clerk practical experience in medical facilities.
Faculty Requirements
Course Family
Not Applicable

Course Justification

This course is CSU transferable and part of a CTE program. This course belongs on the Certificate of Achievement in Health Technologies. It is to provide a means so that the students can use the Medical Records Clerk skills they learned in local clinical sites.

Foothill Equivalency

Does the course have a Foothill equivalent?
No
Foothill Course ID

Course Philosophy

Formerly Statement

Course Development Options

Basic Skill Status (CB08)
Course is not a basic skills course.
Grade Options
  • Letter Grade
  • Pass/No Pass
Repeat Limit
0

Transferability & Gen. Ed. Options

Transferability
Transferable to CSU only

Units and Hours

Summary

Minimum Credit Units
4.0
Maximum Credit Units
4.0

Weekly Student Hours

TypeIn ClassOut of Class
Lecture Hours0.00.0
Laboratory Hours12.00.0

Course Student Hours

Course Duration (Weeks)
12.0
Hours per unit divisor
36.0
Course In-Class (Contact) Hours
Lecture
0.0
Laboratory
144.0
Total
144.0
Course Out-of-Class Hours
Lecture
0.0
Laboratory
0.0
NA
0.0
Total
0.0

Prerequisite(s)

HTEC D050., HTEC D060A, HTEC D071., HTEC D073. and HTEC D075.

Corequisite(s)

Advisory(ies)

CIS D004. and CIS D099.

Limitation(s) on Enrollment

Entrance Skill(s)

General Course Statement(s)

Methods of Instruction

Discussion of assigned reading

Laboratory problem solving performed in externship

Laboratory experience which involves students in clinical sites

Discussions and problem solving performed at weekly meetings with clinical site supervisor and externship coordinator

Assignments

  1. Perform work as assigned by clinical site supervisor
  2. Discuss methodologies, theories and interpretation of results with student clinical site supervisor.
  3. Analyze progress, answer questions, address concerns and review daily worksheets during weekly meetings with the clinical site supervisor

Methods of Evaluation

  1. Lab Activity-Practice techniques in the clinical site setting designed to demonstrate critical thinking skills and to problem solve as required
  2. Problem Solving-Working in the clinical site will evaluate the student’s ability to apply critical thinking skills to the real clinical situation
  3. Final assessment for the student is based on the student's ability to demonstrate learned skills and clinical site worksheets designed to track and evaluate student's progress and performance.

Essential Student Materials/Essential College Facilities

Essential Student Materials: 
  • Professional uniform (if appropriate) and name tag
Essential College Facilities:
  • None.

Examples of Primary Texts and References

AuthorTitlePublisherDate/EditionISBN
Proctor, Niedzwiecki, Pepper and Madero. "Kinn's Administrative Medical Assistant: An Applied Learning Approach w/ Study Guide". St. Louis, MO: Elsevier, 13th Edition. 2017.

Examples of Supporting Texts and References

AuthorTitlePublisher
Leonard, Peggy C. "Quick and Easy Medical Terminology". St. Louis, MO,: W. B. Saunders Co.,8th Ed. 2017.
Hamilton, Byron R. "Electronic Health Records" Spring Charts. New York, NY. McGraw Hill, 3rd Edition. 2013.
Judson, Karen, Harrison, Carlene "Law and Ethics for Health Professions", San Francisco, Ca: McGraw Hill, 7th Ed. 2016.
O'Leary, Timothy J., O'Leary, Linda "Computing Essentials", Making It Work for You, Arizona State Univ-Tempe, McGraw Hill Publishing, 2013
Honeycutt, Alyson and Milliken, Mary Elizabeth. "Understanding Human Behavior: A Guide for Health Care Professionals". Boston, MA: Cengage Learning, 9th Edition. 2018.
Gaskin, Shelley; Ferrett, Robert. "Go with Microsoft Office 2010", Volume 1, 2nd Ed, Pearson Education, Inc. 2013.

Learning Outcomes and Objectives

Course Objectives

  • Apply interpersonal communication skills to the patients, their families, staff and supervisors
  • Distinguish between an Electronic Medical Record and a Paper Medical Record.
  • Demonstrate various attitudes with diverse patients in clinical setting
  • Demonstrate proper handling of a telephone call
  • Demonstrate the preparation of patients for testing in a clinical setting if appropriate
  • Instruct and assist patients in preparation for their doctor's visit
  • Perform appropriate administrative skills
  • Describe what information is kept in a medical record
  • Apply learned skills to patient education situations
  • Recognize alternative perspectives of the delivery of health care with regard to gender, persons of different cultural backgrounds and those persons with disabilities.

CSLOs

  • Demonstrate proper Medical Record Clerk techniques in the clinical environment.

  • Illustrate medicolegal principles and codes of ethics that must be considered in the daily operation of the clinical facilities.

Outline

  1. Apply interpersonal communication skills to the patients, their families, staff and supervisors
    1. Demonstrate verbal and nonverbal skills in a medical facility
      1. Perception
      2. Body Language
      3. Facial expression
      4. Gestures
    2. Explain the importance of informed consent
      1. Right to privacy
      2. Choice of treatment
      3. Advantages and risks
    3. Demonstrate office interpersonal relationships in the medical facility
      1. Attitude
      2. Inner-office communication
      3. Stress management
      4. First impressions
  2. Distinguish between an Electronic Medical Record and a Paper Medical Record.
    1. Easier to read and access
    2. Recognize organization of filing system to locate information quickly
    3. Appropriate and accurate documentation
  3. Demonstrate various attitudes with diverse patients in clinical setting
    1. Empathy
    2. Friendliness
    3. Compassion
  4. Demonstrate proper handling of a telephone call
    1. Telephone etiquette
    2. Type of callers
  5. Demonstrate the preparation of patients for testing in a clinical setting if appropriate
    1. Describe how to prepare patients for testing
    2. Answer inquiries concerning tests
    3. Illustrate what to do if a patient objects to the test
  6. Instruct and assist patients in preparation for their doctor's visit
    1. Appointment scheduling
    2. Demonstrate charting in the medical record or completing a requisition
  7. Perform appropriate administrative skills
    1. Demonstrate customer service
    2. Managing medical records
  8. Describe what information is kept in a medical record
    1. Progress notes
    2. Patient demographics
    3. Reports
  9. Apply learned skills to patient education situations
    1. Demonstrate ability to teach patients
    2. Recognize impacts of cultural diversity
  10. Recognize alternative perspectives of the delivery of health care with regard to gender, persons of different cultural backgrounds and those persons with disabilities.
    1. Identify cultural differences
    2. Compare gender differences
    3. Describe various techniques for working with co-workers with disabilities
    4. Compare various techniques for working with patients with disabilities
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